Before wine is returned to the Co-op, the Co-op generates a Return Material Authorization (RMA) from information your winery provides. Call 707.838.6678 ext. 7 (Mike Natale) to approve the return and give us:
- Product code of each product
- Quantity of each product
- Fax number of the trucking company or vendor returning the product
- Whether the wine goes into Co-op stock or is staged for winery pickup
We fax the completed RMA to the vendor or trucking company, who must attach it to the returned product. When the product arrives, we fax your winery a copy of the RMA showing any changes in case quantities or products. Damaged product and partial cases are automatically added to a return order to your winery.