Hours
Warehouses7:00am – 3:00pm
Windsor and Cloverdale, Monday to Friday. The 8:00am hour is reserved for winery will-calls.
Office7:30am – 4:30pm
Phones answered 7:30am to 4:00pm.
Inbound scheduling7:30am – 3:30pm
Special projects: book at least two weeks ahead.
- No deliveries are accepted after 3:00pm, and no shipping is scheduled after 3:00pm.
- Shipping appointments are held for 15 minutes after the scheduled time.
- The 8:00am hour is reserved for winery will-calls.
Order and scheduling deadlines
| Order or task | Deadline |
|---|---|
| California and will-call orders, submitted for next-day pickup | 7:00am – 2:30pm |
| California orders, scheduling deadline | before 3:00pm |
| Out-of-state orders, scheduling deadline | before 2:00pm |
| Out-of-state pickup orders | 24 hrs ahead |
| Non-winery will-call pickups | call 24 hrs ahead |
| Inbound shipment scheduling | 7:30am – 3:30pm |
| Special projects | 2+ weeks ahead |
See the Contact page for who to call about scheduling.
Holiday closures
- Feb 16, 2026Presidents' DayClosed
- May 25, 2026Memorial DayClosed
- Jul 3, 2026Independence Day (observed)Closed
- Sep 7, 2026Labor DayClosed
- Nov 25, 2026Thanksgiving, early closeHalf day
- Nov 26–27, 2026ThanksgivingClosed
- Dec 23, 2026Christmas, early closeHalf day
- Dec 24–25, 2026ChristmasClosed
- Dec 31, 2026New Year's EveHalf day
- Jan 1, 2027New Year's DayClosed
- Jan 4–7, 2027Year-end warehouse inventoryClosed
Before each holiday we post detailed order deadlines and will-call hours in News.