Monthly storage and activity fees are due net 30 days. Tax invoices are due on receipt.
| Days past due | What happens |
|---|---|
| 30 | A past-due notice is issued with the current account status. If payment or an interest-bearing payment plan is agreed, no further action is taken. |
| 60 | Interest of 1% per month may be assessed on the unpaid balance. A hold notice is issued, and no inbound or outbound transactions are processed until payment or an approved payment plan. |
| 90 | Product is placed on a warehouseman's lien hold. Nothing is shipped or received until all outstanding invoices are paid in full. Payment plans are no longer available. |
Interest isn't meant as a penalty; it covers the general patronship's cost of doing business.
Taxes follow the same procedures but become past due 15 calendar days after the invoice is mailed. Any other situations involving past-due accounts are at the discretion of the Co-op Chief Executive Officer and administered by the Co-op Controller.