When the Co-op is at fault for a mis-shipment, the winery invoices the Co-op for the actual cost of retrieving, rerouting or restocking the wine. Alternatively, a third party agreed by the winery and the Co-op bills the Co-op directly.
The Co-op's liability is limited to $1,000 per incident. We'll reroute, retrieve or restock the wine as quickly and efficiently as we can, to the winery's full satisfaction.