If there's an inventory shortage, the Co-op will make every reasonable attempt to find the cause, working with the winery and its trucking companies or distributors.
If the cause can't be determined and the Co-op is presumed at fault, the Co-op reimburses the patron winery for the F.O.B. cost of the wine, up to $1,000 per incident.
If the missing wine is later found or the cause determined after reimbursement, the winery refunds the Co-op and the wine is made available to the winery in the normal course of business.